Privacy Policy
Effective date: November 1, 2026
This policy explains what personal information Devma Labs collects on devmalabs.com and when you work with us, why we collect it, who we share it with and the choices you have. Devma Labs is a brand of Devma Agency LLC ("Devma Labs", "we", "us"), which is responsible for your information.
The short version
- We collect what you send us (consult requests, chat messages, newsletter signups) and a small amount of technical data needed to run and protect the site.
- We use it to answer you, deliver our services and keep the site secure. We do not sell or rent personal information, and we do not use it for targeted advertising.
- We use Google Analytics to see how the site is used. The site has no advertising or social media cookies.
- The "Ask Devma" chat is answered by an AI model from Anthropic until a person from our team joins.
- You can ask to see, correct or delete your information at any time by emailing contact@devmalabs.com.
Information you give us
- Consult requests. The "Request a consult" form collects your name, email address, optional phone number and company, the service, city and budget you pick, and your message.
- Chat. We store your chat messages and the replies. If you ask to talk to a person, we also collect your name, email address, optional phone number and note, and the time you agreed to be contacted.
- Newsletter. When you subscribe, we store your email address, where you signed up (for example the footer or a promotion) and the exact consent wording you agreed to, with the date.
- Email, phone and WhatsApp. When you contact us directly, we receive your message and your email address or phone number.
- Client work. When you hire us, we may get access to your systems, accounts and data to build and run your workflows. That access is covered by our agreement with you and used only for that work.
Information collected automatically
- Network and browser data. Our servers receive your IP address and browser details with every request. We use the IP address to limit abuse, such as too many form submissions in a minute, and we do not store it with your consult request, chat or newsletter signup. Our hosting provider may keep standard server logs for security and troubleshooting.
- Chat context. For each chat we store the page you started it on, your browser's user agent and, when available, your country as reported by Cloudflare, so our team has context if they join.
- Bot checks. Our forms and chat use Cloudflare Turnstile to tell people from bots. It runs in your browser and sends Cloudflare technical signals such as your IP address and browser characteristics. Cloudflare's privacy policy covers that data.
- Usage statistics. We use Google Analytics, loaded through Google Tag Manager, to see which pages people visit, how they found the site and roughly where they are. Google receives your IP address, browser and device details and the pages you view, and sets the cookies listed below. Google's privacy policy covers that data, and you can opt out with your browser's cookie settings or Google's opt-out browser add-on.
Cookies and browser storage
We use Google Analytics cookies to count visits. We do not use advertising or social media cookies.
| Cookie | What it does | How long it stays |
|---|---|---|
_ga |
Google Analytics: tells one visitor's visits apart from another's | 2 years |
_ga_9N2896CM2W |
Google Analytics: keeps track of the current visit | 2 years |
The site also saves a few small items in your browser's local storage so it works the way you expect:
| Item | What it does | How long it stays |
|---|---|---|
| Theme | Remembers light, dark or system appearance | Until you clear your browser data |
| Chat session | Lets an open chat continue across pages and reloads | Until you start a new chat or clear your browser data |
| Promotion seen | Stops the same promotion from opening twice | Until you clear your browser data |
Team members who sign in to our admin area also get a secure session cookie. Cloudflare Turnstile may store its own data to complete a check.
How we use your information
- To reply to your questions and consult requests, prepare proposals and deliver the services you buy.
- To run the chat, including AI answers and handing the conversation to our team when you ask.
- To send the newsletter and offers you signed up for.
- To protect the site and its visitors from spam, bots and abuse.
- To keep business records and meet legal, tax and accounting obligations.
- To improve the site and our services, for example by reviewing chat questions we could not answer well.
The AI chat assistant
The "Ask Devma" chat sends your messages to Anthropic, which provides the AI model that writes the replies. Anthropic processes them to generate those replies under its commercial terms and privacy policy. The assistant answers from this website's content and only knows what you type in the chat. It can make mistakes.
Please do not share passwords, API keys, payment card numbers or health information in the chat. When you ask for a person, a member of our team can read the whole conversation.
Who we share it with
We do not sell or rent personal information, and we do not share it for cross-context behavioral advertising. We share it only with:
- Service providers that help us run the site and the business and may use it only for that:
- Anthropic, for AI chat replies
- Cloudflare, for bot checks and for delivering email sent to contact@devmalabs.com
- Google, for website statistics (Google Analytics and Google Tag Manager)
- our hosting and database providers, which store the site's data
- our team chat tool (such as Slack or Discord), where new consult requests and chat handoffs are posted for our team
- the email and productivity tools we use to answer you and send the newsletter
- The Devma family, when your request involves Devma Agency or Devma Hosting services, such as a website or hosting, or you ask us to connect you.
- Authorities or others when the law requires it, or to protect our rights, our visitors or the public.
- A buyer or successor if the business is sold or merged, who must keep using it under this policy.
Services you reach through the site
- Photos on this site are loaded from Unsplash's image servers, so Unsplash receives standard request data such as your IP address.
- WhatsApp messages are handled by WhatsApp (Meta) under its own terms and privacy policy.
- Links to Devma Agency, Devma Hosting and other websites take you to sites with their own privacy policies.
How long we keep it
- Consult requests, chats and client records: as long as we need them to work with you and keep normal business records. You can ask us to delete them sooner.
- Newsletter: until you unsubscribe. We keep a record of the unsubscribe so we do not email you again.
- Rate limit counters: in server memory only, never written to our database.
How we protect it
The site uses HTTPS, bot checks and rate limits. Our admin area requires a sign-in, stores passwords and session tokens only in hashed form and can be limited to approved networks. Access to client systems is limited to the people working on your project. No method is perfectly secure, but we work to protect your information and will notify you of a breach that affects you as the law requires.
Your choices and rights
- Unsubscribe from the newsletter at any time with the link in any newsletter email, or by emailing us.
- Access, correct or delete. Ask us for a copy of the personal information we hold about you, to correct it or to delete it.
- Further rights. Depending on where you live, including some US states, the EU and the UK, you may also have the right to object to or restrict how we use your information, to receive it in a portable format and to complain to a data protection authority. We will not treat you differently for using your rights.
To make a request, email contact@devmalabs.com. We may need to confirm your identity first, and we will answer within the time the law requires. You may also use an authorized agent.
Children
This site and our services are for businesses. They are not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has sent us information, contact us and we will delete it.
Where your information is processed
We are based in the United States. Our service providers may process information in the United States and other countries. If you use the site from outside the United States, your information will be transferred to and processed in the United States.
Changes to this policy
We will post any changes on this page with a new effective date. If a change is significant, we will point it out on the site or email the people it affects.
Contact us
- Devma Labs, a brand of Devma Agency LLC
- Email: contact@devmalabs.com
- Phone and WhatsApp: +1 (424) 550-5029
Questions about this page? Email contact@devmalabs.com.